Roadside Assistance Program
USA Cycling, Inc. offers 24/7 roadside assistance benefits to all active Ride, Ride Plus, Podium, and Podium Plus members. This coverage can be used as often as needed for each member. Coverage is provided for registered cyclists on any road, anytime, throughout the United States, Canada, Puerto Rico and the US Virgin Islands. Roadside assistance can be reached at 877-897-0331. This benefit includes:
- Transportation Assistance - If the bicycle becomes inoperable, the bicycle and rider will be transported to the nearest qualified service facility or to any location requested by the insured up to 20 miles per occurrence. The cost for any additional transportation over this 20 mile benefit limit will be at the customer’s expense.
- Extrication Assistance - Provides assistance with extricating the bicycle when stuck in a ditch, or other inaccessible area, in which such location is within 50 feet of a paved maintained road or highway.
- Flat Tire Assistance - If the bicycle is rendered immobile as the result of a flat tire, a service provider will be dispatched with commonly available tools upon request or have your bicycle transported. We do not deliver bicycle equipment (i.e. bicycle tires).
- Locked-out Assistance - Due to the inability to verify ownership of the bicycle we do not dispatch a service provider to free a locked bike. However, should you secure the service on your own to free your locked bicycle; you may submit a claim for reimbursement for up to $50.
Please allow 5-7 business days from your membership purchase / renewal date for this benefit to become active. Please keep in mind that this service is unlimited usage per member, but wait times are in line with other vehicle roadside assistance providers so should be used only when necessary.